Privacy notice
Your request should go only where you asked it to go.
Updated September 27, 2026. This notice covers service requests, event inquiries, professional inquiries and Contact Us submissions.
Information collected
For service requests, we collect your name, phone number, optional email, city, ZIP code, selected service, urgency and description. Contact submissions may include your name, email, optional phone number, business or provider name, city, rating, complaint or message details and a business website. We also record submission time and page source.
How it is used
We use the information to respond, review ratings or complaints, evaluate listing requests, identify a potentially suitable provider, prevent abuse, maintain records and improve the service. Submissions are delivered to support@805servicestar.com and retained in a restricted owner portal until an authorized owner deletes the portal copy. Contact-form ratings and complaints are not automatically published or used to change a listing.
Event inquiries and vendor submissions
For event inquiries we collect event type, date or flexible-date choice, city, selected services, timing, optional guest count and total budget, service notes and contact details. Permission for our support team to respond is required. Permission to share contact details with relevant vendors is a separate optional choice. We do not automatically forward event inquiries to vendors or enroll you in marketing.
Event inquiries enter a private encrypted delivery queue and are sent together to support@805servicestar.com. A separate owner portal copy retains contact details and an encrypted copy of the full inquiry until an authorized owner deletes it. The delivery queue copy is removed after the email provider accepts the message. Unresolved delivery queue payloads expire after seven days and are removed on the next site visit or owner queue check. Minimal delivery metadata, selected service IDs and consent records remain. The support inbox and restricted owner portal provide separate access to inquiries, subject to the retention policy below. Inquiries received before September 27, 2026 may have only an email record because their queue copy has already been removed. A temporary hashed rate-limit identifier helps prevent repeated submissions; it is cleared after expiry on the next queue check.
Business submissions may include public contacts, services, coverage and evidence supporting rush offers. They stay in the restricted contact inbox for review and are not automatically published.
Professional service inquiries
Professional inquiries collect your selected service, city, brief description, name, email and optional business name and phone number. They use the contact inbox and its retention rules. They go to support@805servicestar.com for our team to respond and are not automatically forwarded to professional providers. Professional business submissions may also include advertised services, coverage, a public contact and a supporting source for review.
Who may receive service requests
A service request may be shared with our service-matching partner and up to three service providers who may be able to perform the requested work. The matching partner may perform work, help locate a provider or receive compensation for the introduction. 805 Service Star may also receive compensation for an introduction. A submitted request is not a contract to hire anyone.
Calls, texts and email
For service requests, by checking the consent box and submitting, you ask 805 Service Star, its matching partner and contacted providers to reach you about that specific request by phone, text or email. Consent is not a condition of purchase. Message and data rates may apply. You can tell a caller or texter to stop.
Retention and security
Service requests, event inquiries and contact messages are stored in a restricted owner inbox. We retain them only as long as reasonably needed for matching, review, recordkeeping, dispute handling and legal obligations. No online system is perfectly secure, so the forms should not be used for payment data, medical information or other highly sensitive content.
Your choices and questions
You may ask to access, correct or delete request information, subject to applicable exceptions. Send privacy questions or requests to support@805servicestar.com. Before a public launch, this notice should also identify the operating legal entity and mailing address and include any additional California notices that apply to the final business model.